HubSpot Sales Hub vs Freshworks CRM (Free Tier)
A detailed comparison of HubSpot Sales Hub and Freshworks CRM (Free Tier) to help you choose the best tool for your needs in 2026. Freshworks CRM (formerly Freshsales) is a modern, affordable CRM platform. The free tier supports up to 3 users and incl...
HubSpot Sales Hub
HubSpot Sales Hub is a popular sales CRM and automation platform. The free CRM is very capable, but paid Sales Hub plans start at $15/month per user (Starter) and go up to $90/month per user (Professional). For teams needing advanced sales automations, the cost adds up quickly.
PRICING
Free CRM (very capable); Sales Hub Starter: $15/month per user; Professional: $90/month per user; Enterprise: $150/month per user
Freshworks CRM (Free Tier)
Freshworks CRM (formerly Freshsales) is a modern, affordable CRM platform. The free tier supports up to 3 users and includes contact management, deal pipelines, and basic automations. Paid plans start at $15/month per user.
RATING
4.5Live Data
Freshworks CRM (Free Tier)
💡 Data sourced from FMHY (Free Media Heck Yeah) and updated regularly. GitHub stars reflect real-time community adoption.
Side-by-Side Comparison
Detailed breakdown of features, pricing, and capabilities
| Feature | HubSpot Sales Hub | Freshworks CRM (Free Tier) |
|---|---|---|
| Price | Paid Free CRM (very capable) | Free |
| Open Source | ||
| Self-Hosted | — | |
| User Rating | — | 4.5 |
| Migration Difficulty | N/A | Easy |
| Best For | General use | Small businesses that want a modern, affordable CRM with a free tier |
Why Choose Freshworks CRM (Free Tier) Over HubSpot Sales Hub?
Free tier for up to 3 users — modern, affordable CRM alternative
KEY FEATURES
Best For
Small businesses that want a modern, affordable CRM with a free tier
Pros & Cons
HubSpot Sales Hub
KNOWN FOR
HubSpot Sales Hub is a popular sales CRM and automation platform. The free CRM is very capable, but paid Sales Hub plans start at $15/month per user (...
PAIN POINTS
- Sales Hub Professional is expensive ($90/month per user)
- Advanced automations and reporting require paid plans
- Marketing Hub and Service Hub add significant cost
Freshworks CRM (Free Tier)
PROS
- Free for up to 3 users
- Modern, intuitive interface
- Built-in phone and email
- Affordable paid plans
CONS
- Free tier is limited (3 users, no advanced features)
- Smaller ecosystem than HubSpot
- Learning curve for advanced automation features
Why Consider Switching from HubSpot Sales Hub?
Use free CRM alternatives like Zoho CRM (free for 3 users) or Pipedrive (free trial)
Use open-source self-hosted options like SuiteCRM or Odoo
Use Freshworks CRM (free tier) for a modern, affordable alternative
Use Agile CRM (free for 10 users) for small teams
Common HubSpot Sales Hub Pain Points
Sales Hub Professional is expensive ($90/month per user)
Impact: A 10-person sales team pays $10,800+/year
Advanced automations and reporting require paid plans
Impact: Teams need Professional or Enterprise for proper sales workflows
Marketing Hub and Service Hub add significant cost
Impact: Full HubSpot suite is very expensive
Data export is limited on lower tiers
Impact: Hard to leave once your data is locked in
How to Migrate from HubSpot Sales Hub to Freshworks CRM (Free Tier)
- 1
Export your HubSpot contacts, deals, and companies as CSV
- 2
For Zoho CRM: import CSV data into Zoho (Settings → Data Administration → Import)
- 3
For Freshworks CRM: import CSV data into Freshworks (Contacts → Import)
- 4
For SuiteCRM/Odoo: import CSV data via the import wizard
- 5
Set up new sales workflows and automations in the new tool
Pro Tips
- HubSpot's free CRM is actually very capable — you might not need Sales Hub at all
- Zoho CRM's free tier (3 users) is a great starting point for small teams
- Don't try to replicate HubSpot's exact workflows 1:1 — adapt to the new tool's strengths
Frequently Asked Questions
Is there a completely free alternative to HubSpot Sales Hub?
Yes. Zoho CRM is free for up to 3 users. Agile CRM is free for up to 10 users. SuiteCRM and Odoo are completely free and open-source when self-hosted.
Can I export my HubSpot data to another CRM?
Yes. Export your HubSpot contacts, deals, and companies as CSV (HubSpot Export feature), then import the CSV into Zoho CRM, Freshworks CRM, or SuiteCRM.
Which HubSpot alternative is best for small teams?
Zoho CRM (free for 3 users) and Agile CRM (free for 10 users) are the best free alternatives for small teams. Freshworks CRM also has a good free tier.
Other HubSpot Sales Hub Alternatives
Not sure Freshworks CRM (Free Tier) is right for you? Check these other options: